iGuidance Upgrade & Update Policy


All registered customers with valid serial number and activation code qualify for the following (or s/n & proof of purchase for pre-v4 users):
  • Existing-owner discount on future map upgrades ($40 off $119 list price).

  • Free updates *: when updates are not available as online download and actual replacement disks must be shipped, $10-15 shipping/order processing fee will be applied.

* “Updates” include only minor changes to user interface, bug fixes, or patch files and are indicated by a 3rd digit number to the main version # such as v2.0.1 & v2.0.2 (both are updates of v2.0). Updates retain the same map data as the original version and do NOT include map upgrades. Customers are eligible for updates to the same version he/she purchased.

Special exchange offer:
If a newer map upgrade is released within 2-month period after your iGuidance purchase from our authorized resellers (based on invoice date), you may qualify for free map upgrade (ex. you purchased v3.0 on 5/30/07 and v4.0 is released on 7/1/07 which is within 2 months). In general, you must claim your free exchange copy within 30 days of new map upgrade release date. Updates you obtained for free or purchases through secondary market and/or non-authorized resellers are not eligible for this offer.

All requests for free updates/upgrades MUST be postmarked and/or ordered online by the offer expiration dates specified in the table below. All orders will be mailed via USPS 1st class mail (Letter Post for outside of US).

How to use the Offer Summary Table below: first locate the version you have on the left and then read across the row to determine which offer(s) you qualify, then read down the column for each offer to find s/h fee and payment method.


Updates/Upgrades Offers Available Based on Version #

Categories free v2.1.3.2 update free v3.0.2 update free v4.0 map upgrade $79 v4.0 upgrade for existing customers
If you have:

v1.0/1.1/2.0/2.1

     
v2.1.1/2.1.2/2.1.3
Please click here to login & download
   
v3.0   
Please click here to login & download
   
v3.0 (purchased on or after 3/15/07 from iGuidance authorized resellers) 

Please click here to login & download

Shipping/Processing Fee1:
Shipping/Processing Fee (single DVD disc)     $10 ($15 EU/Asia) vary by delivery method
Payment Method:
Via PayPal (for free update/upgrade offers)     www.paypal.com
send payment to
orders@inavcorp.com
 
Via iNav Online Store

Online Store (Outside U.S. only)

Online Store
By mail (US only):

Free V4.0 by mail (US only) V4.0 Upgd by mail  (US only)
Offer Expiration Date: N/A N/A 8/24/2007 N/A 

  • 1. Shipping/processing fee covers material, shipping cost, insurance, and order processing. Shipping method for free update/upgrade offers: US - USPS 1st Class Mail; Canada - USPS Airmail. Various shipping options are available for $79 discounted upgrade order from our online store.

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